A seasoned executive that have always been results-oriented, thirty (30) years’ experience that spans the fields of Telecommunication, General Operations, Retail and Service Management and ICT. A strong interpersonal and managerial skills in executing his job with a passion.

Other Positions

• Management of all Operations and Service Management Contracts within North America, Caribbean and Latin America territories, inclusive of marketing support, financial and commercial performance of such contracts from a P&L aspect.
• The management of all Customer Services & Operations staff located in the region. (North America/Caribbean & Latin America)
• Accomplished Lecturer in Strategic Management, Leadership & Organisation and Digistal Economy
• Director at CTS College and Adjunct lecturer
• Past Director at Trinidad Boardcasting Company (TBC Radio network) Oct 2008 – Oct 2018

Education

• Diploma Leadership – Chartered Management Institute UK
• Msc – Strategic Business IT – University Portmouth
• PgD Diploma – National Computing Center UK
• Associate Degree – Electronic Electrical – University DeVry – Canada

Certifications

• CompTIA A+
• CompTIA Network+
• Microsoft Certified Professional
• ITIL V4 Foundation
• Microsoft Hyper V
• CISA-Certified Information Systems Auditor
• Six Sigma
• GDPR – General Data Protection Regulation